About Us

At your service for 100 years

At Pacific Power we believe in our promise of public service: an obligation to deliver safe, reliable electricity at a reasonable price in the cleanest, most environmentally sustainable way we can. Through our commitment to developing renewable resources, providing exceptional customer service, maintaining efficient grid operations and encouraging energy-saving practices – we believe we can meet this promise.

Based in Portland, Oregon, we provide electric service to 740,000 customers in Oregon, Washington and California. As part of PacifiCorp, we are one of the lowest-cost electricity providers in the United States, with 1.8 million customers in six western states.

Southern Oregon
Important: If you have account questions, want to start or stop service, make payment arrangements or talk to customer service, please call 1-888-221-7070 for immediate assistance.

To report an outage, please call 1-877-508-5088.

Cave Junction, Central Point, Grants Pass, Jacksonville, Medford, Sutherlin, Roseburg and White City are among the communities we serve in Douglas, Jackson and Josephine counties in Southern Oregon.