Police Records Specialist
Our Police Department is seeking a dynamic customer service individual to join the records division! This position provides administrative/clerical support to our Police Department and non-emergency call taking for our citizens.
This position is responsible for non-emergency police support services including administration of records and customer service. Duties include public counter and telephone customer service, data entry, review and maintenance of records, electronically routing and filing records and reports, records checks, processing warrants and sealed records, and other general office support activities.
Key qualifications:
- Strong multi-tasking abilities with exceptional organization skills
- Excellent customer service skills
- Commitment to maintain confidentiality
- Ability to adapt to changing laws and regulations
- Proficient in data entry and basic computer skills
- Ability to handle sensitive and confidential information discreetly
Upon successful completion of application review, the next steps are:
- Written testing (approximately 2 hours) scheduled for
- Observation of the position in our Records Division (2 hour minimum) scheduled individually after written test and before interview:
- Interviews: Tentatively scheduled for
- Associate Degree 2.5%
- Bachelor Degree 5.0%
Minimum Qualifications:
A High School Diploma or GED, and one year of general office experience are required; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Licensing Requirements:
- Law Enforcement Data System Certificate within thirty days of appointment to the position; and
- Typing Certificate – 40 words per minute with a minimum 95% accuracy must be attached to application.
City of Grants Pass
Toni Martin
