Dispatcher (9-1-1)

Are you amazing?  Are you energized helping people and being a strong team member?  If you said yes, continue reading about an opportunity to join our 9-1-1 Dispatcher Team.  We are looking for additional team members to help us serve the community.  Our exciting team is supportive and compassionate and is ready to teach new team members.  The job can be stressful and fast paced and that is why we embrace and foster a team built on support and compassion.  Our culture is designed to grow and foster long careers, as well as provide exceptional community service.
 
9-1-1 Dispatchers are skilled at multi-tasking, type 40 wpm, and speak clearly while working under pressure.  Dispatchers put their heart into serving citizens during some of their most challenging times.
 
Benefits:  911 Dispatchers receive full-family medical for about $220 per month, PERS retirement with the City contributing the employer and employee portion of contributions, health reimbursement account, life insurance and long term disability.
 
Successful applicants will have strong keyboarding skills, outstanding interpersonal and judgment skills and the ability to multi-task during intense situations and high volume workloads. Incumbents are responsible for answering emergency 9-1-1 and non-emergency telephone calls and directing appropriate and timely resources.  Responsibilities include prioritizing calls, tracking unit status, and dispatching emergency personnel to crime scenes and calls for service.
 
Our Police Department is a 24-7 operation and all candidates will be required to work nights, weekends, rotating shifts and holidays.
 
Minimum Qualifications:  A High School Diploma or GED and one year of customer service experience, including the use of computers is required; public safety experience is preferred; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
 
Licensing Requirements:
• Law Enforcement Data System Certificate within 60 days of appointment
• First Aid/CPR Certificate within one year of appointment
• Basic Telecommunications Certificate within one year of appointment
• Emergency Medical Dispatch Certificate within one year of appointment
• Certification of 40 words per minute with a minimum 95% accuracy keyboarding skills
 
Questions regarding this role may be directed to:  humanresources@grantspassoregon.gov.
 
To apply please visit www.grantspassoregon.gov, go to the Human Resources tab at the top of the page, then click on Job Opportunities.